REFUND AND RETURNS POLICY
REFUND AND RETURNS POLICY
At LeatherStreet, we want you to be completely satisfied with your purchase. If you have any concerns or issues with your order, our Return & Refund Policy is designed to provide clarity and ensure a hassle-free process.
1. Eligibility for Returns:
At LeatherStreet, we want you to be completely satisfied with your purchase. If you have any concerns or issues with your order, our Return & Refund Policy is designed to provide clarity and ensure a hassle-free process.
2. How to Initiate a Return:
To start the return process, please contact our customer support team through our Contact Us page. Provide your order number, details about the item you wish to return, and the reason for the return. Our team will guide you through the necessary steps.
3. Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service to ensure the safe return of your item.
4. Refund Process:
Upon receiving your returned item, we will inspect it to ensure it meets our return eligibility criteria. Once approved, we will initiate a refund to your original payment method. Please allow [(747)3922140] business days for the refund to reflect in your account.
5. Exchanges:
If you wish to exchange an item, please follow the return process mentioned above and place a new order for the desired item.
6. Non-Returnable Items:
Certain items, such as personalized or customized products, are non-returnable unless they arrive damaged or defective. Please contact our customer support for assistance with such items.
7. Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly.
8. Cancellation Policy:
If you wish to cancel an order, please do so within [(747)3922140] hours of placing the order. Once the order has been processed, it cannot be canceled.
9. Contact Us:
For any questions or concerns regarding returns and refunds, please reach out to our customer support team via our Contact Us page. We are here to assist you.
Leather Street is committed to providing a transparent and fair Return & Refund Policy.
Thank you for choosing us for your leather fashion needs.
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CONTACT INFORMATION
- Phone : (747)3022140
- EMAIL : support@theleatherstreet.com
- ADDRESS : SAN-FRANSICO, CA