Address : 3121 Clement Street, SAN-FRANCISCO, CALIFORNIA, USA
Zip Code: 94121
Phone : (747)3022140
Customers are responsible for the shipping cost of returned items. We do not refund shipping and handling costs, and customers must pay a 30% restocking fee. Cash on delivery (COD) is not accepted.
Customized items are only eligible for return for alterations, while regular products cannot be returned for refund, exchange, or store credit.
Once we receive your returned items, our procurement team will review them and respond within 72 hours. You’ll receive an email verification once the return procedure is completed. Approved refunds will be processed within seven days, while disapprovals may take an additional two to ten business days to transfer the credit to your account, depending on the financial institution.
For complete return policies, please refer to the following link: here
